Deschutes Administrative Team

Tracie Schuman Office Manager

Tracie is a mother of five...

Olivia Akana Customer Engagement Coordinator

Olivia was born and raised in...

Lenny Crutcher-Smith portrait

Lenny Crutcher-Smith Administrative Assistant

Lenny is an Administrative Assistant who...

Tracie Schuman

Position: Office Manager

Tracie is a mother of five boys and has a beautiful granddaughter. She has over 22 years of experience working in an office environment; with degrees in business management and accounting and over a decade of medical office administration. She is versed in HIPAA management, customer service, collections, accounting and finance. She was raised up in Bend, she is a true ‘Bendite’ and has seen much progress and change over the years in Central Oregon. She loves outdoor adventures. In her spare time, Tracie loves to spend time in the outdoors, hiking, mushroom foraging, camping and fishing; as well as long drives on the scenic Cascade Lakes Highway. Tracie loves the local music scene in Bend and she even sings in a band. Tracie immensely enjoys managing the “hub” of the West Coast NVW wilderness program and is excited to be a part of the New Vision Wilderness family.

Olivia Akana

Position: Customer Engagement Coordinator

Olivia was born and raised in the small town of Yreka, CA, in the mountains of far-Northern California & Southern Oregon, locally known as the State of Jefferson. She grew up backpacking with her family, riding horses, white water rafting, playing volleyball, and performing in local musical theater. Olivia studied at Oregon State University in Corvallis, OR and graduated with a BA in Music with an emphasis in Vocal Performance. Following a move to Boston with her husband shortly after graduation, she transferred her skills as a production manager/show director to the biotech industry and worked in facilities, laboratory, and office management for several years while also teaching private voice lessons and coaching High School volleyball. After 4 years in Boston, Olivia & husband decided to move back to Oregon to be closer to the great outdoors and family again. She is excited to get back to her Pacific North West roots after a stint in the big city, and to meld the corporate organizational & project management skills she gained there with a wilderness-based company. Olivia enjoys spending time with her husband & 3 dogs, gardening, raising chickens, hiking, swimming, playing volleyball, road biking, and singing.

Lenny Crutcher-Smith portrait

Lenny Crutcher-Smith

Position: Administrative Assistant

Lenny is an Administrative Assistant who has recently moved to Bend from Washington state after graduating from The Evergreen State College with a focus in environmental studies and psychology. Her goal is to immerse herself in dialogue and practice that recognizes a reciprocal relationship between mental health wellness and a relationship with nature. She is passionate about creating change and assisting with generational healing while harmonizing people’s relationship with the earth. In her off-time Lenny likes to hike, paddle board, kayak, swim, snowboard, enjoys camping, drawing, reading, binging Netflix, and spending time with her pets, family, and friends. She has lived in several states, is big on exploring, and loves road tripping to new places when given the chance. Lenny has primarily worked in various customer service roles and aims to continue to do so while integrating her personal love and respect for the outdoors. She is very excited to join the DWT team and looks forward to her next chapter of growth.